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Distance Learning Complaints

Federal law mandates that every state must have a department or agency in place to receive and act on complaints about a distance education provider operating in their state. The law also requires that any institution providing distance education in any state must provide contact information for that state's appropriate department or agency to its students in case of disputes.

In compliance with this law, we present here a list of offices for all 50 states.

State / US TerritoryAgencyAdditional Contact Information
AlabamaAlabama Commission on Higher Education(334) 242-1998
AlaskaAlaska Commission on Postsecondary Education(907) 465-2962
ArizonaArizona State Board for Private Post-secondary Education(602) 542-5709
ArkansasArkansas Department of Higher Education

Student Grievance Procedure

(501) 371-2000

CaliforniaCalifornia Bureau for Private Postsecondary Education

How to File a Complaint

(888) 370-7589,

option 3

ColoradoColorado Department of Education

Student Grievance Procedure

(303) 866-2723

ConnecticutConnecticut Board of Regents for Higher Education(860) 947-1801
DelawareDelaware Department of Education(302) 735-4000
District of Columbia
Washington DC - Education Licensure Commission
(202) 442-4343
FloridaFlorida Department of Education(850) 245-0505
GeorgiaGeorgia Nonpublic Postsecondary Education CommissionComplaint Form
HawaiiHawaii Post-Secondary Education Authorization Program
Student Complaint Process
IdahoIdaho Board of Education
(208) 334-2270
IllinoisIllinois Board of Higher Education(217) 782-2551
IndianaIndiana Commission for Higher EducationStudent Complaint Form
IowaIowa College Student Aid Commission
(515) 725-3400
KansasKansas Board of Regents

Student Grievance Procedure

(785) 296-4917

KentuckyKentucky Council on Post-secondary Education

Student Grievance Procedure

(502) 573-1555

LouisianaLouisiana Board of Regents

Student Grievance Procedure (pdf)

(225) 342-4253

MaineMaine Department of Education(207) 624-6600
MarylandMaryland Higher Education Commission

Student Grievance Procedure

(410) 260-4500

(800) 974-0203

MassachusettsMassachusetts Board of Higher Education

Student Grievance Procedure

(617) 994-6950

MichiganMichigan Department of Energy, Labor & Economic Growth

Student Grievance Procedure

(517) 373-1820

MinnesotaMinnesota Office of Higher Education

Student Grievance Procedure

(651) 642-0567

MississippiMississippi Commission on College Accreditation

Student Grievance Procedure (pdf)

(601) 432-6198

MissouriMissouri Department of Higher Education

Student Grievance Procedure (pdf)

(573) 751-2361

MontanaMontana University System, Montana Board of Regents
(406) 444-6570
NebraskaNebraska Coordinating Commission for Post-secondary Education

Student Grievance Procedure

(402) 471-2847

NevadaNevada Commission on Post-secondary Education

Student Grievance Procedure

(702) 486-7330

New Hampshire
New Hampshire Post-secondary Education Commission

Student Grievance Procedure

(603) 271-3494

New JerseyNew Jersey Commission of Higher Education

Student Grievance Procedure

(609) 588-3226

New MexicoNew Mexico Higher Education Department

Student Grievance Procedure

(505) 476-8400

New YorkNew York Bureau of Proprietary School SupervisionStudent Complaint Process
North CarolinaNorth Carolina Community College System, Office of Proprietary School Services(919) 807-7146
North DakotaNorth Dakota State Board for Career and Technical Education
(701) 328-3180
OhioOhio State Board of Career Colleges and Schools

Student Grievance Procedure

(614) 466-2752

OklahomaOklahoma State Regents for Higher Education

Student Grievance Procedure

(405) 225-9100

OregonOregon Department of Education Private and Career Schools OfficeStudent Complaint Form (pdf)
PennsylvaniaPennsylvania Department of Education, Division of Program Services

Student Grievance Procedure

(717) 783-6137

Rhode IslandRhode Island Board of Governors for Higher Education(401) 456-6008
South CarolinaSouth Carolina Commission on Higher Education

Student Grievance Procedure (pdf)

(803) 737-2260

South DakotaSouth Dakota Board of Regents

Student Grievance Procedure

(803) 737-2260

TennesseeTennessee Education Commission

Student Grievance Procedure

(615) 741-3605

TexasTexas Higher Education Coordinating Board

Student Grievance Procedure

(512) 427-6101

UtahUtah Division of Consumer Protection

Student Grievance Procedure

(801) 530-6601

VermontVermont State Board of Education

Student Grievance Procedure (pdf)

(802) 828-3135

VirginiaVirginia State Council of Higher EducationStudent Complaint Process
WashingtonWashington Student Achievement Council

Student Grievance Procedure

(360) 753-7869

West Virginia
West Virginia Higher Education Policy Commission(304) 558-4016
WisconsinWisconsin Educational Approval Program

Student Grievance Procedure

(608) 266-1996

WyomingWyoming Department of Education

Student Grievance Procedure (pdf)

(307) 777-5712