Student Financial Services - Spring 2021 Opening
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| What can we help you with? | Here's what to do. | This is how long we expect it will take. |
|---|---|---|
Question about my Verification Documents | Call your assigned counselor on their direct line or email them at their email address (see contact info here) | Immediately or within one business day of receipt of email or voice message |
Submit documents requested by Financial Aid Office | Upload your documents using the Student Document Upload system via BlueLink (unless otherwise specifically instructed by counselor) | Uploads place documents into the scanning system more quickly and avoids direct handling |
Inquire about the status of my SAP/Scholarship Appeals | Call your assigned counselor on their direct line or email them at their email address (see contact info here)
| Allow 5-10 business days for decision on your appeal prior to contacting office. |
Student Employment: General questions | Call the Student Accounts main line number or email the cashier’s inbox Phone: (405) 208-5146 Email: [email protected] | Immediately or within one business day of receipt of email or voice message
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Student Employment: Timesheet issues | Contact Jan Stovall at 405.208.5730 or [email protected] | Within one business day |
Questions about adding/dropping classes and affect on financial aid | Call your assigned counselor on their direct line or email them at their email address (see contact info here)
| Immediately or within one business day of receipt of email or voice message
|
Questions about charges | Call the Student Accounts main line number or email the cashier’s inbox Phone: (405) 208-5146 Email: [email protected] | Within one business day |
Questions about taking classes at another school for transfer to OCU | Call your assigned counselor on their direct line or email them at their email address (see contact info here)
| Immediately or within one business day of receipt of email or voice message
|
Begin Study Abroad process | Contact Melissa Thornton at 405.208.5994 or [email protected] | Within one business day
|
Direct Deposit questions | Call the Student Accounts main line number or email the cashier’s inbox Phone: (405) 208-5146 Email: [email protected] | Within one business day |
Outside Scholarship notifications | Call your assigned counselor on their direct line or email them at their email address (see contact info here)
| Immediately or within one business day of receipt of email or voice message
|
Request completion of Financial Needs Analysis | Call your assigned counselor on their direct line or email them at their email address (see contact info here) | Immediately or within one business day of receipt of email or voice message
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Find out about my refund | Call the Student Accounts main line number or email the cashier’s inbox Phone: (405) 208-5146 Email: [email protected] | Within one business day |
Discuss changes from my FAFSA information | Call your assigned financial aid counselor so that they can forward the appropriate preliminary forms after you have discussed the matter with them | Immediately or within one business day of receipt of email or voice message |
Find out when my aid will be applied to my account | Call your assigned counselor on their direct line or email them at their email address (see contact info here) | Immediately or within one business day of receipt of email or voice message
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Change my Direct Deposit Information | Upload your new banking documents using the Student Document Upload system via BlueLink. You may access the Direct Deposit form here. |
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Change my Meal Plan | Email the cashier’s inbox at [email protected] from your student email (my.okcu) account. *changes can not be made after the first week of class | Within one business day |
Make a Payment to my student account | Make a payment through TouchNet (via BlueLink), over the phone during regular business hours, or mail your payment to the Student Accounts office |
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Questions about my BlueLink or email passwords | Contact the OCU Helpdesk at 405-208-5555, or via email at [email protected] |
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Special instructions about how much loan/refund I want | Contact Loan Manager, Brian Overling, directly at 405.208.5212 or [email protected] | Immediately or within one business day of receipt of email or voice message
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Items that require an appointment for an in-person visit:
- The original paperwork with wet signatures for Student Employment should be turned in after you arrive to campus. You must present your original Social Security Card to satisfy the Student Employment Requirement
- Provide Statement of Educational Purpose (if required – see your BlueLink and form instructions)
- Submit a FERPA Release Form (This can now be done through your BlueLink account on the Personal Information tab, so there is no longer a need to visit the SFS Office to complete this).