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Student Healthcare Support

Student Healthcare Plan Members

UnitedHealth Group, UnitedHealthcare and Optum are taking action to ensure health plan members and patients affected by COVID-19 have the support and resources they need.


Telemedicine visits are currently available at no charge to students through the campus clinic. Please call the clinic at 405-373-2400 to arrange an appointment. After hours, call 405-550-6189.

Access to Medical Care, Coverage

Members who feel like they may have been exposed to COVID-19 are being advised to immediately call their provider. Plan members can seek care from the OCU clinic for a $0 copay. The campus clinic is happy to answer questions about your healthcare concerns. Please call the clinic if you are concerned you may be ill at 405-373-2400. After hours you may call 405-550-6189.

UHCR is waiving member cost sharing for the treatment for those diagnosed with COVID-19 through the national public health emergency period (currently set at 7/24/2020). Following this date, all treatment will be paid according to policy provisions unless there is a government or corporate directive to extend the date. More information is available here.

Additional Support

  • UnitedHealthcare is encouraging members to take advantage of its Virtual Visit* capability, available through the HealthiestYou mobile app, or through UHCSR insureds have access at no charge, when included with their UHCSR medical plan, or at a $40 copay otherwise.
  • Optum is opening its Emotional Support Help Line, providing access to specially trained mental health specialists to support people who may be experiencing anxiety or stress following the recent developments around COVID-19. Optum’s toll-free help line number, 866-342-6892, will be open 24 hours a day, seven days a week, for as long as necessary. The service is free of charge and open to anyone.

Counseling Services

University Counseling is committed to continuing to provide services to Oklahoma City University students to the extent that respective state licensing laws allow during the COVID-19 pandemic.

  • Students physically located in Oklahoma are eligible to work with our counselors on a telehealth basis using, a HIPPA-compliant telehealth platform.
  • Students located in Kansas and Missouri are eligible to work with Mindy Windholz via telehealth as she is also licensed in these states.
  • For those students who cannot access services remotely, we can assist in providing referrals and additional resources in their local areas.

We urge you to reach out to our staff if you have any questions or concerns regarding our services so that we can best support your individual needs during this time.